We are excited to announce that PDS Solutions has achieved SOC 2 Type II compliance! 

This achievement indicates that our handling and processing of customers’ data meets key security standards. The protection of customer data is the highest priority for our team and we’re committed to building a robust security & compliance program. We’re thrilled to celebrate this milestone as another way of building trust with our customers.  

We would like to take this opportunity to thank our partners, Vanta & Advantage Partners who seamlessly guided us through the compliance process, and to all of our customers, thank you for trusting us with your business and customer needs.

PDS now has a fully integrated analytics feature accessible from the portal under the Tools menu. The analytics feature provides statistical information about your portal website for simplified viewing and useful data for your business.  Click the drop down on the filter for different date ranges and comparison.

TOOLS > ANALYTICS

This feature is being rolled out to customers gradually.  If you wish to access the analytics feature sooner, please submit a request to support@petrodatasync.com.  

Did you know, we periodically publish a change log with features and fixes to the portal.  From the ADMIN portal, go to SUPPORT > CHANGELOG to view.

PDS Solutions has been hard at work to bring you the best in portal features and enhancements and we want to hear from you.  We have learned the best way to improve is with your direct feedback.  We ask you to take a moment to  provide feedback on our services, portal features, or anything you that will make your process and business flow smoother.  Telling us is simple, reply to your support ticket under ratings, find our ratings link on articles, or go to the SUPPORT > FEEDBACK/SUGGESTIONS link in admin, we don't care how you tell us, just tell us!

SUPPORT TICKET RATINGS

FEEDBACK at the bottom of SUPPORT ARTICLES

SUPPORT>FEEDBACK/SUGGESTIONSannouncement 

Did you know, PDS has a Help Center with many support articles and frequently asked questions, with new content added regularly. From the ADMIN portal, click on the HELP icon or click SUPPORT > HELP CENTER.  

Thank you for being a part of PDS Solutions, our team is happy and humbled to see you here!

2024 is off to a great start and we are excited to share that we will be enhancing the way we deliver support and education to you.  We will be using this page to announce new features, add-on's, and other important information,  and you you will be able to access it directly from your admin dashboard.  You may also choose to subscribe and  have communications directed to your email inbox.

Thanks again for being the best part of PDS Solutions and let us know if we can assist you in any way.

Support: support@PetroDataSync.com
Office: (678) 322-7962
Toll-Free: (866) 737-7962

Did you know that PDS Solutions has a tank monitoring program for below and above-ground tanks? Our cellular tank monitoring equipment is easy to install and works with virtually every automatic tank gauge (ATG). 

With our cellular tank monitors, you can easily and reliably capture tank readings from any ATG and view them within the web portal and our mobile apps. In addition to tank readings, we can also capture various reports including delivery and environmental reports to help with your compliance needs.

In addition to our own tank monitoring services, we also offer integrations with several 3rd-party tank monitoring services so no matter where your tank readings are captured, we can integrate them within our platform to be conveniently accessed by your dispatch team, customers, and even your common carriers.

Contact us at (678) 322-7962 ext 1 to learn more.

We are pleased to announce a new carrier (or dispatch) login feature to the portal. This new user type allows carriers to log in to the web portal to view and manage orders for assigned customers and more.

• View, edit, and create orders
• Update order status
• Upload delivery documents (BOL)
• View tank readings (where available / ask us about integrations)
• View customer credit status (where available)
• More to come

We are currently piloting this feature with select customers. If you are interested, let us know and we can enable it for you. 

As always, feel free to submit suggestions and feedback.

Looks like you found our new announcement center! Congratulations!

While you're at it, check out our new support center for help and frequently asked questions (FAQ). Simply click the Support button at the top right of the menu bar. You'll be able to easily contact us and access help articles and videos.

Please leave any comments or feedback below.